Co-managed IT services involve your in-house IT team working in collaboration with an MSP to support and optimize your business, helping to mitigate risks such as governmental fines or civil lawsuits related to security or compliance failures.
A quality managed service provider should know your business intimately and be able to identify gaps in its IT strategy or resources – and then fill them using an extended team approach. One such MSP is F12.net, a leading provider of Managed IT Services in the San Francisco Bay Area. F12.net offers its customers a comprehensive IT operations solution and proactive cyber-security advice and monitoring, as well as 24/7 monitoring & management, cloud technology consulting and more.
Increased Productivity
No matter the business, adding new capabilities or completing an IT project can become overwhelming for an in-house team, leading to delays or decreases in productivity that could prove costly for any organization.
Co-managed IT services help companies achieve a level of productivity that surpasses their internal capabilities and resources. Instead of hiring and training new employees or purchasing the expensive IT tools that would be required, companies work in partnership with a MSP to bolster their internal teams.
This model allows businesses to gain access to superior IT support, software solutions and management tools once only available from large IT departments, without incurring the costs and time requirements associated with starting from scratch. Furthermore, businesses remain in charge of their IT strategy.
Automated Tasks
IT departments can become overburdened with daily management tasks that interfere with projects and strategic planning, leaving less time for projects or strategic planning. Co-managed IT services provide an ideal way for IT teams to focus on their responsibilities with support from an external partner.
Co-managed IT can give your organization access to expert professionals on demand – solution architects, CIOs, CISOs, Microsoft and Apple technicians as well as security systems and automation tools – which will allow your IT department to remain up-to-date while working alongside your business goals.
Business aren’t blessed with endless resources, which is why when new projects or additional IT requirements emerge they can strain already overtaxed IT teams further. An MSP partnership comes in handy here to alleviate some of this strain on internal resources.
Increased Security
Co-managed IT strategies allow businesses to enlist the expertise of managed services providers without relying solely on their internal IT department for support, such as extended Help Desk service, network monitoring, cybersecurity protection or software renewal renewal services at an affordable cost. This option could help the internal team free up valuable internal IT department time while still receiving valuable supplementary assistance like Help Desk service and software renewal renewal at reduced rates than employing new staff directly.
Strategic initiatives, including digital transformation projects, strategic IT planning and accessing enterprise-class tools become much more feasible when businesses partner with an MSP. Instead of spending their days “putting out tech fires”, in-house IT staff can devote themselves to project management tasks that will directly improve an organization’s bottom line.
Co-managed IT also assists organizations with staying compliant with HITECH, PCI, and CMMC regulations, helping avoid costly fines or civil suits that can occur if these regulations are ignored.
Increased Reliability
If your internal IT team is stretched thin and you can’t find enough time for them to focus on strategic projects that will advance your business, co-management may be an ideal way to outsource some IT services at a reduced cost compared to hiring full-time experts.
Retailers that employ small in-house IT staffs but need to implement cloud solutions in their sales channels could face difficulties switching over, as hiring outside help would be both expensive and time consuming.
An MSP can step in to alleviate those duties and allow your team to focus on what it excels at – big projects that take priority over administrative responsibilities.
Reduced Costs
Co-managed IT services models offer organizations looking to maximize their IT budget an excellent option. Hiring an MSP saves money by enabling your internal team to focus on strategic goals while the MSP fills any gaps they don’t possess themselves.
Hiring and training new staff when there’s a gap in technology knowledge can be costly. A reliable Managed Services Provider (MSP) can fill this void without incurring additional training or recruitment efforts.
Maintaining software updates can be challenging for in-house teams. By delaying critical updates, your business could face potential data breaches that prove costly. Managed service providers (MSPs) provide expert advice and solutions that ensure its safety against cyber attacks.
