If you are searching for a reliable online transcription service, you must have come across GoTranscript at some point. This agency is one of the leading companies in the industry, and for good reasons. So, let’s talk about GoTranscript transcription services to see whether they fit your business needs.
GoTranscript is an excellent option for anyone who is looking for a service where they can transcribe their files accurately. Want to learn more about this company’s transcription services? Read on.
An Overview of GoTranscript
GoTranscript came into existence in 2005. The company is located in Edinburgh, Scotland, United Kingdom. It offers various services, including translation, transcription, subtitling, and captioning. The company has clients from all over the world. Meaning that whether you wish to transcribe your Polish, Somali, Norwegian, English, or Swahili files, they will gladly help.
The company has a team of almost 20,000 professional transcribers, editors, and a support team. All its staff is carefully vetted, trained, and certified. That’s why the company performs so well when it comes to offering transcription services.
How Do GoTranscript Transcription Services Work?
Working with the company’s transcription services is straightforward. The first thing you need to do is visit their website to create an account. GoTranscript offers a simple and secure file transfer system, so you don’t have to worry about the confidentiality of your documents. Once you have created an account, upload your files, choose a payment method, and submit your tasks to them. You don’t have to worry about payment methods since they accept payment from all major debit and credit cards, as well as Paypal.
Once GoTranscript receives your tasks, a manager assigns them to a team of transcribers and editors with experience in your industry. The transcribers then manually transcribe your files as per your requirements. Transcribers then upload the transcripts to the system, where editors access them to proofread and ensure they are accurate and meet your specifications. After the editors are through, they send the files to your email in Word format. However, if you need files in a different format, you can state that while placing your order. You can then read your work and, if unsatisfied, ask for revisions at no extra charge.
GoTranscript commits to delivering your files on time. But if they fail to do this, they will refund partial payment. They have a dedicated team of transcribers available 24/7, so someone is always available to handle your work. The only obstacle that can make them fail to deliver on time is if your audio is of bad quality. That’s why ensuring you record your audio in a quiet place is essential.
GoTranscript delivers all their transcripts as clean verbatim by default. However, if you need full verbatim text, you can state that in your instructions while uploading the files. The company places various types of timestamps. That is, timestamps after every 2 minutes, every 10 seconds, every 30 seconds, or when the speaker changes. However, if you require customized timestamps, they can work with you on that. On top of that, the company accepts various file formats such as MP3, AVI, WMA, WAV, MPEG, FLV, MP$, M4A, OGG, AIF, AMR, and so on.
What Are GoTranscript’s Charges?
GoTranscript offers transcription services at competitive and affordable prices in the market. The agency provides services for as low as $0.99 per audio minute. You can use their online calculator to determine your project’s cost. For a correct estimate, enter the length of your recording, your language, and your expected turnaround. Remember that the quality of your recording, the text format, the number of speakers, and the timestamping will determine the cost and the time it will take to finish your project.
Apart from offering the best prices in the market, the company also provides savings to its loyal customers. Their discount starts from 5% for more than 2,500 uploaded minutes. The more files you upload, the better the deal you get.
Security and Confidentiality
GoTranscript understands how important the security and confidentiality of your documents are. To guarantee this, they have a secure file transfer system. Also, their staff signs a confidentiality agreement to not disclose the information contained within your files. Plus, they don’t store your files on their server for long.
Quality
GoTranscript understands quality is king in transcription. So, they hire only the best and have strict measures to ensure clients always get prime-quality transcripts. Also, they focus more on speed, quality, and customer service. Their goal is to ensure that every customer is satisfied so that they can return. Their 4.9/5 rating indicates they are among the best online transcription agencies.
Conclusion
Now you know how GoTranscript transcription services work. The agency is one of the best in the market. They aim to deliver high quality to their clients with a staff of the best transcribers worldwide, always focusing on the satisfaction and security of their clients. Ensure you visit their site to learn more about transcription services. Have any questions? Feel free to reach out to their customer service.
